1. Integrated CRM Solution for Real Estate Agency:

Growing Real Estate marketing agency gets end-to-end CRM - Contact Center Integrated solution.

Challenge :To ensure seamless workflow from lead generation to customer support leveraging multiple technology deployments.

Solution : We developed Lead Generation component, customized vTiger, and integrated with Contact Center solution via a custom developed middleware for managing seamless communication workflow.

Result : Fully automated zero human intervention platform for managing lead generation to customer management workflows.

2. CRM Solution for Roadside Assistance Program of an Insurance Giant:

World’s leading Insurance provider gets CRM solution for its Roadside Assistance program.

Challenge :To develop a lean CRM solution for Roadside assistance loyalty program to be used at dealer network.

Solution : We developed the comprehensive Roadside assistance loyalty program CRM from scratch with corporate, agency and dealer network interfaces.

Result : Fully distributed single window CRM platform for managing memberships, dealer registrations, loyalty cards distribution and processing and roadside assistance redemptions.

3. Enterprise Mobility:

Leading Enterprise Mobility ISV gets efficient quality results by leveraging us in Test Management for its flagship Mobile Device Management solution.

Challenge : To ensure perfect product quality for niche MDM product for highly competitive Enterprise Mobility market.

Solution : We deployed fast-paced test team to provide pragmatic test deliveries with lowest CoQs at market driven schedule.

Result : Almost real-time testing of Security Management of Mobile Devices on multiple Device & OS platforms.

4. Open Source Test Automation Framework:

An Operations service provider gets real-time test results with Open Source Test Automation Framework Implementation.

Challenge : To attain real-time test updates for the web-based Issue Tracking system based upon Jira and create issues for the bugs found in Defect Tracking system cost-effectively.

Solution : fooServ implemented Java-Selenium RC based test framework leveraging open source technologies.

Result : Almost real-time automated testing of multiple test instances of system under test.